Your Privacy at RingConn App

We built RingConn on a simple promise: your health data should be handled with respect. We won’t sell it. We tell you where it lives. We give you rights to control it. And we protect it with layered security — every day.


Our Commitments at a Glance

  • We do not sell users’ personal data.
  • Your data location is transparent. Your data is processed and stored in our RingConn Cloud infrastructure; cross-border transfers use EU Standard Contractual Clauses (SCCs) and other legal safeguards; we are under US FTC oversight and remain responsible for our processors.
  • Your rights come first. We comply with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and have also obtained EU cybersecurity certification under the European framework; all users have clear controls to access, export, correct, delete, withdraw consent, and object/restrict certain processing.
  • Security first. Encryption, strict access control, anonymization/pseudonymization where appropriate, trained personnel, regular security testing, and ongoing App/firmware updates.


1. We Do Not Sell Users’ Personal Data

No fine print here—we do not sell personal data. We share data only as needed to run essential features (e.g., crash monitoring, push notifications, maps), and those service providers are bound by strict confidentiality and security obligations under our instructions. See details in our full RingConn App Privacy Policy.


2. Where Your Data Lives—and How It Moves Safely

For international users — including the US, UK, EEA, and other regions — your personal data is processed and stored on RingConn Cloud infrastructure deployed for global operations.
When personal data is transferred across borders, we use European Commission Standard Contractual Clauses (SCCs) and other appropriate safeguards required by law. We are subject to US Federal Trade Commission (FTC) oversight and remain responsible for personal data we transfer to others who process it on our behalf. (§7)


3. Your Rights and International Compliance

We comply with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and have also obtained EU cybersecurity certification under the European framework. Together, these frameworks reflect our commitment to protect your data in line with leading international standards.


Regional Protections

EEA / UK / Switzerland (GDPR) (§11)
  • Health and other special-category data are processed only with your explicit consent.
  • You can access, port, rectify, erase, and restrict/object to processing (including to direct marketing), and withdraw consent at any time through available controls.
California (CCPA) (§12)
  • We do not sell personal information.
  • You may know, access, and delete personal information (subject to legal exceptions). We respond within statutory timelines and do not discriminate for exercising these rights.


Core Rights for Everyone (under applicable laws) (§10)

  • Access your data (and receive a copy)
  • Export/Portability (machine-readable format, where applicable)
  • Rectification (update/correct inaccuracies)
  • Deletion (subject to legal obligations)
  • Withdraw consent for consent-based processing
  • Object/Restrict certain processing, where the law allows


How to exercise

Use in-App settings where available (to manage consents, connections, and requests), or contact our Data Protection Officer. We may need to verify your identity; legal response timelines apply. 
DPO: data_protect@ringconn.com


4. Security First

We protect your data with layered technical and organizational measures, including:
  • Encryption to protect data we process;
  • Strict access control and least-privilege practices;
  • Anonymization or pseudonymization where appropriate;
  • Staff training on internal privacy and security policies;
  • Regular testing of services, systems, and assets for potential vulnerabilities;
  • Ongoing updates to the RingConn App and device firmware—keep your versions current for the best protection. (§9)